WARRANTY

OFFICIAL CERTIFICATE OF AUTHENTICITY


All products from Rist Hellas are accompanied by an official certificate of Authenticity and Guarantee of each brand. The watches have 2 years warranty for any manufacturing defect and the battery has a 6-month warranty. The warranty does not cover any damage caused by normal wear and tear / time or any damage from abnormal / misuse. The guarantee only covers damage in the opinion of Rist Hellas or its authorized service, not caused by accident or improper use, ordinary and every day wear, modification, attempted repair, negligence or failure to comply with the specific product care advice.

WARRANTY


Every product that has been found defective, according to Rist’s or the authorized service criteria, and can be covered by the warranty, can be replaced according to the following actions: Replacement with the same product (providing that it is still available), replacement with another product of the equal value or repair, depending how impaired is the product as well as the availability of the spare parts.

The damaged product will be given to one of the authorized service of RIST. If products are sent by mail, they should be insured and sent as registered because RIST cannot be held responsible for damage, loss or theft that may occur during transport.

SERVICE

FULLY EQUIPPED WITH THE MOST MODERN MACHINERY


The SERVICE of our watches (Fossil Group, TW Steel and ORIS) are fully equipped with the latest machinery and  spair parts. Find the service centers.

ΤΖΟΥΛΙΟ ΓΚΟΥΛΙ

ΤΖΟΥΛΙΟ ΓΚΟΥΛΙ
ΔΙΕΥΘΥΝΣΗ.: Περικλέους 17, TK 10563
TΗΛ.: +30 210 3311489

ΧΑΤΖΗΑΝΕΣΤΗΣ ΑΝΕΣΤΗΣ

ΧΑΤΖΗΑΝΕΣΤΗΣ ΑΝΕΣΤΗΣ
ΔΙΕΥΘΥΝΣΗ: Τσιμισκή 16, Στοά Χρυσικοπούλου, ΤΚ54624
TΗΛ.: +30 2310 220049

AVRAAM WATCHES LTD

AVRAAM WATCHES LTD
ΔΙΕΥΘΥΝΣΗ: Ιφιγένειας 20Α, Λεμεσός, TK 3036
TΗΛ.: +357 25 352301

FAQS

 

How can I be sure my product is original?

Rist Hellas is the exclusive and official authorized distributor of watches and jewelry of Fossil Group (Fossil, Skagen, Michael Kors, Burberry, DKNY, Emporio Armani, Emporio Armani Swiss, Armani Exchange, Marc Jacobs, Adidas, Misfit), TW Steel, ORIS, Paul Smith and Paul Hewitt. All products come with warranty and authenticity card.

Where can I can find original products?

Original products are only available in stores belonging to the official network of Rist Hellas. To locate the nearest store, please go to the STORE LOCATOR. We can not guarantee the authenticity of products may find outside the official network.

Who should I contact if I have any questions?

For any questions or clarification, please contact us by phone (Monday-Friday from 9: 00-17: 30) 2310 471 155, or by email at info@rist.com.gr or simply fill in the contact form.

What can I do if I have a faulty product?

All products RIST Hellas controlled by strict quality controls. However, if you encounter a problem with your product, please contact us.

© 2017 RIST HELLAS. All Rights Reserved.